| You can check delivery of your next day UK order on
the internet, we will send you an email confirming your order together with
a web address and consignment number, emails are sent between 09.00 - 17.00
Monday to Friday. Same day UK and overseas deliveries are arranged through
a network of florists - flowers, delivery and charges may vary. Order before
12.00pm delivery charge £10.00 for UK same day and £25.00 for all overseas
deliveried. Only flowers can be delivered same day or overseas, gifts for UK
orders will be sent for next working day delivery.
Overseas orders can be made but may take up to 48 hours to be delivered,
delivery charge is £25.00 which covers delivery charge and currency
variations.
Free delivery for next working day UK mainland between 08.00 - 18.00
Some small items are not available for free delivery unless they are ordered
with other products.
AM delivery 08.00 - 12.00 - £5.00
Saturday - £5.00
Surcharge applies to Northern Ireland, Isle of Man, Scottish Islands -
£10.00 next day not guaranteed
For deliveries in the Congestion Charge areas there will be an additional
charge of £0.60
Orders received after 16.15 will be dispatched the following working day
for delivery the next working day.
Monday deliveries, orders must be received by 16.15 Friday.
Orders received Saturday & Sunday are dispatched Monday for Tuesday
delivery.
No deliveries are made on Sunday, or Bank Holidays.
Deliveries outside the UK are arranged through a network of florists -
flowers, delivery and charges may vary. We can not send any of our gifts
overseas.
NOTE All UK deliveries are made by courier and will be left at the
delivery address, whether signed for or not.
Any complaints with either our goods or delivery must be made within 72
hours of the intended delivery time.
It is your responsibility to give the correct delivery address, we are
not responsible for any errors with the information you give us on your
order form.
Delivery to Hospitals Please be aware that now some hospitals do not
accept fresh flowers into the wards, please check with the hospital you are
sending flowers to before ordering. We cannot be held responsible if fresh
flowers are refused by the hospital. Why not send silk flowers!
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